FREQUENTLY ASKED QUESTIONS

WHAT CAN I EXPECT FROM YOU AS A COUNSELOR?

I offer a free, initial 15-minute phone or video consultation to answer any questions. During your first visit we'll go over your Intake and consent forms, discuss what led you to therapy, define your goals for therapy, and talk about a plan of action for our future sessions. I'm a great listener and trained counselor with a calming presence and nonjudgmental attitude.

All phone calls and inquiries are answered within 72 hours or less.

DO YOU ACCEPT INSURANCE? WHAT ARE YOUR RATES?

I am an in-network provider for:

Aetna

BlueCross/BlueShield

Cigna

Friday Health Plans

Oxford

Oscar Health

United Healthcare/Optum 

If I am out-of-network for your particular insurance carrier, it's possible to get reimbursed for my services by submitting a special receipt to your insurance company.  With many insurance carriers, members may be reimbursed for a large percentage of the fees paid. 

Fees:

Initial intake $140

50-minute Therapy session $130

EMDR Intensives- depends on length of service

Other lengths of time are available upon request. Some sessions may be shorter due to insurance standards which we'll discuss during your Initial Intake session.


I accept credit card payment prior to sessions through a secure online portal.

I have limited weekly appointments reserved for individuals needing a reduced fee. Please call to discuss details.


If you have been a victim of crime, you may be eligible for compensation which could include mental health coverage. Visit here for more details.

No Surprises Act- You have the right to receive a Good Faith Estimate of what your services may cost. Please discuss this with me during your initial intake session.

WHERE ARE YOU LOCATED? DO YOU OFFER TELEHEALTH THERAPY?

1110 Nasa Parkway 545 V, Houston, TX 77058

I am located in the Clear Lake area in southeast Houston in a professional building. My office is arranged for us to easily maintain social distancing.

I offer telehealth therapy through a private, secure platform which can be accessed through a smart phone, tablet, or computer. EMDR and Brainspotting can be used via Telehealth, with a strong internet connection.

DO YOU SEE CHILDREN?

I love to work with children dealing with anxiety related issues, mild depression, lack of confidence or self esteem, struggling with change, and minor adjustment problems. I use play therapy techniques, hypnotherapy, CBT, DBT, and mindfulness therapies.

HOW CAN I CONTACT YOU? WHAT ARE YOUR HOURS?

You may call or text me on my HIPAA compliant number at (832) 966-7343. You may also email me at sm@shelleymccaul.com and I'll respond within 72 hours. 

My hours are flexible and I offer day, evening, and weekend appointments.