Frequently Asked Questions
How can we get started?
I offer a free, initial 15-minute phone or video consultation to answer any questions. During your first visit we'll go over your Intake and consent forms, discuss what led you to therapy, define your goals for therapy, and talk about a plan of action for our future sessions.
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All phone calls and inquiries are typically answered within 72 hours or less.
Do you accept insurance? What are your rates?
In Texas, I am an in-network provider with:
Aetna
BlueCross/BlueShield
Cigna
Oxford
Oscar Health
United Healthcare/Optum
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In Michigan, I am an in-network provider with:
Aetna
Anthem EAP
Carelon Behavioral Health
Cigna
Quest Behavioral Health
Also awaiting credentialing with Optum (Oscar, Oxford, United Healthcare)
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If I am out-of-network for your particular insurance carrier, it's possible to get reimbursed for my services by submitting a special receipt to your insurance company. With many insurance carriers, members may be reimbursed for a large percentage of the fees paid.
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Fees:
Initial intake $130
55-minute Therapy session $130
Intensives- depends on length of service
Other lengths of time are available upon request. Some sessions may be shorter due to insurance standards which we'll discuss during your Initial Intake session.
I accept credit card payment prior to sessions through a secure online portal.​
If you have been a victim of crime, you may be eligible for compensation which could include mental health coverage. Visit here for more details.
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No Surprises Act- You have the right to receive a Good Faith Estimate of what your services may cost. Please discuss this with me during your initial intake session.
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Where are you located? Do you offer telehealth sessions?
Currently, I am only offering virtual telehealth services.
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I offer telehealth therapy to individuals physically present in the state of Texas or Michigan during sessions through a private, secure platform which can be accessed through a smart phone, tablet, or computer. EMDR and Brainspotting can be used via Telehealth, with a strong internet connection.
Do you see children?
I love to work with children ages 12+ dealing with anxiety related issues, mild depression, lack of confidence or self esteem, struggling with change, and minor adjustment problems.
How can I contact you?
You may call or text me on my HIPAA compliant number at (832) 966-7343. You may also email me at sm@shelleymccaul.com and I'll usually respond within 72 hours. ​
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